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Workforce Magazine Does It Again

Excellent article on workplace wellness, with a nice shout-out to the Code of Conduct, in Workforce Magazine.

I’ve always liked this magazine — and not just because, when others wouldn’t even acknowledge my existence, they put me on the cover.  (“Does he have the cure or is he just the cough that won’t go away?”)

 

 

 

Health Fitness Corp Meets Seinfeld: Saves Money by Doing Nothing

Employers are very fortunate that so many wellness vendors cover so many market niches, to satisfy an employer’s every need. Want to harm your employees?  Wellsteps has you covered.  If insurance fraud is your thing, there’s Healthfairs USA.  Suppose you really have it in for the US Preventive Services Task Force, maybe because you have a repressed childhood memory of being bitten by one of its members. As the leader in flouting USPSTF guidelines, Total Wellness can bite them back.

And, if you prefer a vendor that does nothing, Health Fitness Corporation (HFC) fits the bill:

Yes, when it comes to invalidating their results for doing nothing, HFC is truly a target-rich environment. HFC’s latest? They “saved” $586 per employee on a weight-loss program.

By now you’ve probably guessed that — by their own admission — in this successful weight loss program, these employees didn’t lose weight.

As befits a company that previously didn’t actually run a program but still saved money, and that didn’t actually treat cancer victims who didn’t have cancer but still claimed to save their lives — these employees actually gained 4 ounces.  According to HFC, though, they would have gained 13 ounces had it not been for HFC’s Herculean efforts.

The amount employees did not gain? 9 ounces.  Saving $586/employee for not gaining 9 ounces works out to $1041/pound of of savings for employee weight not gained. Extrapolating from that result, employees would have to not gain only about five or six pounds to completely wipe out healthcare spending.


This is where the magic happens…

To what does HFC attribute this incredible performance? I’ll let them put it in their own words. And these are definitely their own words. Trust me when I say no one is going to accuse them of plagiarizing these words:

More than half (58.5%) of participants that self-enrolled in the program never completed a coaching session, compared by 18.6% in the group enrolled by a health coach completing no coaching sessions.

English, of course, is one of the five things wellness vendors know the least about. (The other four are arithmetic, data, facts — and, of course, wellness.)  So let me translate that into English for you: the majority of self-enrolled “participants” didn’t actually participate.  To summarize, most self-enrolled employees didn’t actually participate in a program in which most participants didn’t actually lose weight.

Well, hey, at least they didn’t violate USPSTF guidelines, commit insurance fraud or harm these employees. That’s something, right?  And therein lies HFC’s market niche, a positioning inspired by the immortal words of the great philosopher George Costanza: “Everyone else is doing something. We’ll do nothing.”



Wrapping up some old business…

A couple of Saturdays ago, I raised some money for folks with MS — like our colleague, Jon Robison — by climbing to the top of the Hancock Building, the tallest building in New England.  This year I clocked in at 13:56, putting me in the top quartile and shaving almost 3 minutes off last year’s 17:15. You may have noticed that 13:56 is more than 3 minutes faster than 17:15, not “almost” 3 minutes faster. Before you attempt to claim your $1000 for spotting my first-ever material error, there was one fewer floor this year, which reduced average times by about 23 seconds.

Age-wise, I kicked some serious thigh.

13:56 earned me the runner-up spot in the 60-and-over cohort, among people from Massachusetts. (A small number of committed souls travel around the country doing these things. Two of them beat me as well.)  Second is huge for me — the closest I’ve ever come to winning any contest that didn’t involve knowing massive amounts of useless trivia. Helps that stair-climbing doesn’t require coordination, speed or athletic ability of any kind. Just, as luck would have it, wellness.

Speaking of “closest,” congratulations to Bill McPeck, who came the closest to guessing my time, at 16:45.

And special thanks to Barry Zajac, Fred Seelig and Mitch Collins, who along with an anonymous donor, helped me approach my fundraising goal. (Anyone care to put me over the top?)

Trouble in the paradise of workplace wellness

ConscienHealth is the go-to site for objective information on the developing understanding of the causes of obesity, as well as reviews of obesity policy. I read it every day and am very impressed with its objectivity. Allotting equal time to each, it reports the good, the bad, and the ugly as regards the science and policy issues surrounding this topic.

That means its next post better be about the good, because I just guest-posted about the bad and the ugly — the corporate-sanctioned weight-shaming that takes the form of workplace wellness, where weight seems to be the only thing that matters these days, and the assumption is that failure to lose weight is a failure of will power.

When my son was little, he had asthma and we didn’t know it. On multiple occasions before he was diagnosed, we would say: “Paul, stop coughing.”  We too thought it was a failure of will power. Obviously, we soon learned better, but most of the wellness industry seems to be impervious to the possibility that their antediluvian ideas might possibly be misguided.

 

Harvard Business Review on the economics of the Preserving Wellness Programs Act

Yesterday’s Harvard Business Review blog considered the economics of the now-infamous Preserving Employee Wellness Programs Act (HR 1313).  It had been previously analyzed from the perspectives of privacy and employee recourse. One would think that a measure which failed the latter two tests so miserably would at least show a favorable ROI.

Here is how the economics stack up.  Genetic testing costs about $500 per employee (and dependent — don’t forget that children can be tested too).  In the best-case scenario $1.44 can be saved, in about two years.  That yields an ROI of about 0.0288-to-1. In other words, out of every dollar spent, more than $0.97 is lost. Even by the standards of wellness, these numbers don’t add up.

However, genetic testing makes a ton of economic sense using the strategy made famous by Bravo Wellness, in which a program “provides options for immediate employer cost savings” by being so ridiculously unattractive that employees would rather pay the fine.

Please go to the HBR blog — which is read by exactly the people who would be implementing this program were the bill to pass — and tell them what you think. No need to leave a comment here — everyone who reads this blog has basically the same opinion, differing only in their amount of outrage.

Fortune highlights Cummins wellness

The current issue of Fortune takes a critical look at wellness programs…and how Cummins is leading the way towards a brighter tomorrow. (Did I just say “towards a brighter tomorrow”?  Maybe that’s because March is National Cliche Month.)  Kudos to Cummins for actually looking at their data and acting accordingly.

This is the way wellness — or anything — should be done. Instead of just spouting cliches (do as I say, not as I do) like “75% of cost is due to chronic disease,” or “we have to incentivize people to lose weight,” you actually look at data, adjust your priorities based on the data, and repeat and refine continuously.  In the rest of industry, this is called “standard.” In wellness, this is called “Cummins.”

Cummins is also — no coincidence here — well-represented on the Employee Health and Wellness Code of Conduct too.

 

More Media Coverage Slamming New Genetic-Screening Wellness Bill

This afternoon STATNews followed up with more criticism of HR 1313, the Preserving Employee Wellness Programs Act.  As measured by comments to their previous article and the Washington Post’s article, public opinion is running about 999-to-1 against it.  That’s a lot even for wellness.

Ryan Picarella, of WELCOA, jumped on this and got way ahead of HERO, which is not opposing it.  They can’t. Aetna is a major dues-paying supporter, and Aetna loves genetically screening employees for defects. Naturally they fabricate their outcomes.  This time we mean it literally when we say: “Lying is part of wellness vendor DNA.” Aetna even invested in a company to further their dystopian vision, a company ironically named Newtopia.

By contrast, this is the kind of leadership we’ve come to expect from WELCOA, filling the ethical vacuum created by HERO.

But, more importantly, this article is the first media mention of Ethical Wellness, our new website dedicated to putting the wellness back in wellness. You might recall the original Workplace Wellness Code of Conduct.  Ethical Wellness has updated it.  You can sign on to the website, join and endorse, all at no cost.  You can also contribute, separately, and be highlighted as a contributor. Scott Life and Dan Keith have both pitched in $500, as compared by to my $10 (to test the donating mechanism — that’s my story and I’m sticking to it). I’ll be putting in the other $490 shortly. Really.  There is also a linkedin group.  No mass postings — a true discussion group.

We’ll be talking more about Ethical Wellness in the coming days.  for now, it’s about not fining employees for refusing to have their children genetically screened for defects.

 

 

Congressional committee votes to allow employers to genetically screen children

We cannot make this stuff up.  HR 1313, The Preserving Employee Wellness Programs Act, has a provision specifically designed to screen children for genetic defects.  Don’t take our word for it.  Here is the language of Section 3(b):

Notwithstanding any other provision of law, the collection of information about the manifested disease or disorder of a family member shall not be considered an unlawful acquisition of genetic information with respect to another family member as part of a workplace wellness program.

This wasn’t an oversight due to some obscure language — the entire bill fits on a page. It just passed the House Education and Workforce Committee and is headed to Ways and Means. We need to stop it now.  It basically says, you can ignore the Genetic Information Non-Disclosure Act as long as the genetic testing is part of a wellness program.

Tomorrow, Quizzify will become the first wellness (really, employee health literacy) vendor to formally oppose it, and tell Congress and the Business Roundtable to keep their hands off our children.

Snowballing Opposition to Business Roundtable’s Genetic Testing Bill

Sharon Begley at STATNews broke this wide open. The New York Times followed quickly, with the Washington Post, and New York Magazine also chiming in, More on the way.

If you didn’t see it last time (or click through on a link above), this bill would allow employers to run genetic tests on their employees, as part of wellness programs, and fine employees who don’t submit.

Here is an irony. Though an idea like this would appear to have their fingerprints all over it, the usual suspects at the Health Enhancement Research Organization’s board — Ron Goetzel, Seth Serxner, Paul Terry — had nothing to do with this. I don’t know if that’s because they didn’t think of it, or because none of their board members can make any money off it. Or perhaps it was the reaction to their  “fat tax” idea last year.  One way or another, this is the first horrible wellness idea ever that does not have their fingerprints on it. So kudos to them for not being as unethical, greedy and misanthropic as everybody assumed they were!

Quite the contrary, this idea clearly originates with the Business Roundtable. How do I know?

First, they sponsored legislation with the same exact title in the last session, as a way to pressure the Obama Administration into letting them do administratively exactly what they are trying to do legislatively now.  (Yes, I know lobbying groups don’t “sponsor” legislation, at least in the narrowest sense. However, they own most of the legislators on the relevant committees, so it’s easy to get them to do their bidding. Now just the GOP, but it used to be both parties, back when Democrats mattered.) The difference is, this time they have enough sense to keep a low profile, given the criticism they got last time around.

Second, in the past they have been willing to go to the mat over wellness. Allowing corporations more control over employees is one of their agendas. Saving corporations money is another one. And this genetic testing provision would save tons. No, not by reducing healthcare spending, obviously.  Rather, it would be by increasing forfeitures. The worse the program, the more employees will refuse to submit. And the more employees who don’t participate, the greater the forfeitures.

We are talking a lot of money here. Wellness is roughly an $8-billion industry. Forfeitures? Well, figure an average of $600 in penalties/foregone incentives, about 50% non-participation, and about 70,000,000 employees in wellness programs. That makes forfeitures a $21-billion industry. (Many large corporations view forfeitures as a negative, of course. But the economics for others, for outcomes-based programs, are compelling.)

Hopefully this will all be mooted pretty soon, as opposition is overwhelming to this idea, an idea so stupid that even HERO doesn’t support it.

 

 

Congressional Committee Okays Forced Genetic Testing for Employees

We are still a few weeks shy of April Fool’s Day, but Congress is celebrating it early.  Using all the fuss about real-and-replace as a smokescreen, the Business Roundtable has gotten its allies in Congress to sneak in a bill allowing employers to require genetic testing in their wellness programs.  This will shock people, but genetic testing loses tons of money for employers, and vendors (in this case, specifically Aetna) lie about savings.

This article isn’t about the lies and the numbers, though. It’s about Congress giving employers basically unfettered rights to collect employee genetic information. You might recall there is a law that says employers can’t genetically test employees, or discriminate against employees on the basis of genes.  The idea of this new legislation is that law wouldn’t apply in the case of voluntary wellness programs. As we learned last year, the Business Roundtable “convinced” the Equal Employment Opportunity Commission that “required” and “voluntary” are synonyms. Consequently, employers can simply demand that employees submit to this or get fined.

The article, by intrepid reporter Sharon Begley (who also exposed the Wellsteps debacle with Boise), can be accessed here. Add comments to that article, since it is likely to be passed around more than TSW is.

Measuring wellness outcomes using ingredients you already have in your kitchen

This is Part 2 in the series on plausibility-testing and measuring ROI of wellness-sensitive medical events. No vendors or consultants are being “outed” in this posting, so if you read TSW for the shock value, you’ll be disappointed.  But of course you don’t do that — you read TSW to gain insight and knowledge.  Yeah, right, and you used to subscribe to Playboy for the articles.


In the previous installment, which should be reviewed prior to reading this one, we listed the ICD9s and ICD10s used to identify and measure wellness-sensitive medical events.  You want to count the number of ER visits and inpatient stays across these diagnoses, the idea being that this total should be low and/or declining, if indeed wellness (and disease management) are accomplishing anything.

This total is never going to fall to zero — people will always be slipping through the care and especially self-care cracks — but the best performing health plans and employers can manage the total down to 10-15 visits and stays per year. To put this in perspective, incurring only 10 ER and IP claims a year per 1000 covered people for wellness-related events is a great accomplishment, given that you have about 250 ER and IP claims/1000 covered people for all-causes combined. That would mean only about 5% of your claims are wellness-sensitive.  If hospital and ER spending is about 40% of your total spending, that would mean your spending on events theoretically avoidable by wellness programs represents about 2% of your total spending.  (So much for the CDC’s rant that 86% of your claims are associated with chronic disease. This from the people who are head-scratchingly alarmed by the “arresting fact” that “chronic disease is responsible for 7 out of every 10 deaths.” And yet these guys somehow wiped out polio…)

When you count these codes, there are a number of mistakes you could make, but shouldn’t, if you follow this checklist.  It’s really very easy, meaning that many mistakes are the result of overthinking the analysis.

Think of it this way: if you were estimating a birth rate, you wouldn’t look at the participants in your prenatal program, or count how many women made appointments with obstetricians. You’d simply tally the number of babies born and divide that figure by the number of people you cover. Each potential mistake on this list is avoidable by keeping that example in mind.


I’ve got a little list

  1. Do not “count” the number of people (two discharges for one person equals one discharge for two people), and do not take into account whether people were in a disease management or wellness program.
  2. Do not count people for whom you are secondary payer.
  3. If someone has an event straddling the year-end, count them in the year of discharge
  4. Don’t be concerned with taking out false positives; they will “wash”
  5. If someone is transferred and has an applicable primary diagnosis both times, they count twice. (This should happen automatically.)
  6. If someone has (for example) a heart attack and an angina attack in one hospitalization, only the primary code counts
  7. Admissions following discharges count separately if they generate two different claims forms
  8. Interim submissions of claims or claims submissions replaced by other claims submissions should only be counted once (since they represent only one hospital stay)
  9. Admissions made through the ER, of course, do not count as ER visits
  10. Claims may include facility and professional.  Remember to only count facility and not professional claims – otherwise it is double-counting
  11. Urgent care is not the same as ER.  ER includes just (1)  ER PLACE OF SERVICE and (2) OBSERVATION DAYS.
  12. All ACUTE CARE hospital admissions count, including <24 hours, and EXCLUDING observation days, which we count with ER.
  13. Allowed claims, not paid claims
  14. Fiscal year or Calendar year is fine — most people use fiscal year
  15. Be careful that your case-finding algorithm notes that sometimes IP admissions from the ER take place the day after the ER admission (like at night)!
  16. Go back as many years as is conveniently trackable.  The more years you go back, the more insight you will glean from the analysis.
  17. For ER discharges, include all submissions whether non-emergent or emergent
  18. Do NOT count members >65 in the “commercial” category even if you are primary-pay. (That would mess up your comparisons.)